The Universe Group has developed this website to be used and enjoyed by people of any age.
We fully respect the privacy of any individual entering or using this website. We are constantly monitoring and updating our security procedures so you can be sure that your information is safe.
The Universe Group has designed this website with accessibility as a key focus. The site has been created to work easily with most major screen reader technologies, as well as most major mobile devices.
Security of information
Any personal information we hold will be securely protected in line with not only internal security measures, but also data protection guidelines. Our security measures are updated regularly to ensure your personal information is not accessible to anyone other than The Universe Group .
Gathering of information
The Universe Group uses its website to occasionally gather information about a user. This information may include personal details such as name, email, postal address and more. This information will only be used for internal purposes, to help us understand more about our customers and to deal with any enquiries or requests that you have made from us. This information will not be supplied or sold to any third party.
Changing or deleting information
Any information we store will be as up to date as possible, and will depend entirely on information provided to us by the user. We are happy to amend or delete information on any user should the individual themselves request.
The Universe Group operates an opt-in strategy for email communication. Only those who ask to be added to our email list will receive email communications from us. All our email communication offers an "opt-out" feature that allows you to remove your email address from our files at any time. You can always re-enter it when you want to start receiving information from us.
This The Universe Group website uses "cookie" technology to obtain non-personal information from its visitors. The cookie tracks the total number of times you visit the site, and can link you to any information we have already stored about you to personalise the experience. The cookies themselves do not contain any personal information, they simply contain a random ID number that is associated with your records. We do not gather any information from you using cookies. Any information we have already gathered will not be supplied or sold to third parties.
This website may contain "links" to other websites. We make every effort to only link to sites that share our high standards of privacy and service. We try our best to ensure that these links are safe and suitable for all our users, but unfortunately The Universe Group cannot be responsible for the content on any website we link to.
If you have any questions about The Universe Group's service, online privacy policies or procedures, you can contact the Universe Group using the following details:
Universe Group PLC
Southampton International Park
T: +44 (0)23 80689510
F: +44 (0)23 80689208